Privacy Policy

We collect the details you provide when registering for a consultation or contacting us. This typically includes your name, contact details, and the information you enter in the intake form, such as eating habits, goals, and scheduling preferences. We also receive any messages you send through our contact channels.

If you stop part-way through a form, the fields you already filled in are treated the same way as a completed submission: they are stored so a dietitian can pick up the conversation where you left it, and you can ask us to remove them at any point. WhatsApp messages you send to our office number sit in the same record as your registration, which keeps the history in one place when a session is rearranged.

We use this information to process your registration, match you with a dietitian, schedule consultations, and provide the service you requested. Intake form details are used by your dietitian to prepare for the session. We do not use your information for purposes unrelated to the consultation service.

We do not sell personal data. Information is accessible to team members involved in handling your registration and consultation. We may disclose information where required by applicable law or a valid legal request. We do not share intake form details with third parties for marketing purposes.

In practice that means the dietitian assigned to your consultation sees the intake form and your message history, the office team sees your name and contact details for scheduling, and nobody else inside NutriKonsul needs to open the file. If a legally binding request reaches us, we check that it is valid before any information leaves the office, and we limit the response to what the request actually covers.